Privacy Policy

We collect information you voluntarily provide when you:

• •Fill out a contact or free quote request form on our website
• •Call or email us directly to inquire about our services
• •Sign a project agreement or communicate with us during a project

This information may include your name, phone number, email address, property address, and details about your sauna project. We do not collect payment card information directly — all payment processing is handled by secure third-party processors.

We also automatically collect certain non-personal technical data when you visit our website, including your IP address, browser type, pages visited, and time spent on pages, through cookies and standard web analytics tools.

We use the information you provide to:

• •Respond to your inquiry and provide a free consultation or quote
• •Plan, schedule, and manage your sauna installation project
• •Send you project updates, invoices, and post-installation follow-ups
• •Communicate with you regarding warranties or service requests
• •Improve our website, services, and client experience

We will not use your contact information to send unsolicited promotional emails or add you to marketing lists without your consent. If you opt in to receive promotional communications, you may unsubscribe at any time.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• •Service providers: We may share necessary project details with licensed subcontractors, electricians, or suppliers involved in completing your project. These parties are bound by confidentiality obligations.
• •Legal compliance: We may disclose information if required to do so by law, court order, or governmental authority.
• •Business transfer: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.

We will never share your home address or personal details on any public platform without your explicit written consent.

Our website contact and quote request forms are powered by GoHighLevel, a third-party customer relationship management (CRM) platform. When you submit a form, your information is transmitted to and stored within GoHighLevel's secure cloud infrastructure.

GoHighLevel uses your information solely to enable us to respond to and manage your inquiry. Their data handling practices are governed by the GoHighLevel Privacy Policy.

By submitting a form on our website, you acknowledge and consent to the processing of your information by GoHighLevel on our behalf.

Our website uses cookies — small text files stored on your device — to improve your browsing experience and collect aggregate analytics data. Cookies help us understand which pages are most visited, how users navigate our site, and how to improve our content.

We may use third-party analytics services such as Google Analytics to collect and analyze non-personally-identifiable usage data. Google Analytics data is anonymized and used only to help us improve site performance.

You may disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to view our website, but some interactive features may not function as intended.

We take the security of your personal information seriously. Our website uses SSL/TLS encryption (HTTPS) to protect data transmitted between your browser and our server. Access to client information within our systems is restricted to authorized personnel only.

While we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you promptly if we become aware of any breach that affects your personal information.

Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we may have collected such information, please contact us immediately.

You have the right to:

• •Access: Request a copy of the personal information we hold about you.
• •Correction: Request that we correct any inaccurate or incomplete information.
• •Deletion: Request that we delete your personal information, subject to any legal or contractual obligations we may have to retain it.
• •Opt-out: Unsubscribe from any marketing communications by replying "STOP" to any text message or clicking the unsubscribe link in any email.

To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to all requests within 30 days.

Our website may contain links to third-party websites such as sauna manufacturers, review platforms, or social media profiles. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit through links on our website.

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts of Sarasota County, Florida.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.